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Continue with Credit CardEffective Date: Oct 1, 2024
Welcome to myserenitykids.com ("the Website"), operated by Serenity Kids("we," "us," or "our"). At Serenity Kids, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Website or interact with us through other means. By using the Website, you agree to the practices described in this Privacy Policy.
Our Commitment to Your Privacy:
At myserenitykids.com, we deeply value your privacy and are dedicated to protecting it. This includes adhering to:
What We Do with Your Information:
We gather certain information about our customers as part of our service. We only share this information with parties not associated with us when absolutely necessary and in accordance with the law. Your trust is important to us, and we're committed to maintaining the confidentiality and integrity of your personal data.
We may collect personal information, including but not limited to your name, email address, and phone number, primarily when you make purchases on our Website. Please note that if you purchase our products through third-party platforms, we may not have access to this information.
In the past year, we have collected the following types of information:
How We Collect Your Information:
When you use our Messaging Service, we gather various details from you. This includes:
If you use our chatbot, we may collect information related to your interactions with the chatbot and any information you provide during those interactions.
When you post comments, feedback, reviews, or other content on our Website, you may be providing us with personal information.
When you contact us for inquiries or other purposes, we may collect the information you provide during these interactions.
For online purchases, your payment details are processed by third-party payment processors like Shopify. You can review privacy policy at shopify.com/legal/privacy.
At myserenitykids.com, we prioritize keeping your financial details private and secure. Here's how we do it:
Your security is our top concern, and we're committed to ensuring a safe and trustworthy shopping experience at myserenitykids.com.
We collect general information about your visits to our Website, including the date and time of your visit, your geographic location, and your browsing activities. This information helps us enhance your experience on our Website.
We work with third-party companies to operate our Website and gather data. These partners may use cookies to collect anonymous data about how users interact with our Website. They have committed to using this information solely to improve our services and not for their own purposes.
Type of Data | Examples | Purpose | Categories of Source | Categories of Third Parties | Data Retention |
---|---|---|---|---|---|
Identifiers and Personal Information | name, email, etc. | Order processing, communication, and personalization | Direct input by users | Shopify, Gorgias, Smartrr, Impact.com, Okendo, | 5 years or as long as the account is active |
Internet or Network Activity | browsing history, search history | Website improvement and marketing analysis | Automatic collection when users browse the website | Shopify, Gorgias, Impact.com, Klaviyo, Okendo, Smartrr, Pipe17, Reveal, Google Tag Manager | 2 years |
Geolocation Data | physical location | Localized content, shipping estimates, and targeted marketing | Automatic collection or manual input | Shopify, Impact.com, Klaviyo, Okendo, Pipe17, Reveal, Google Tag Manager | 2 years |
Sensitive Personal Information | health data, religious beliefs, etc. | Secure transactions, identity verification, and personalized experiences | Direct input by users | Shopify, Gorgias, Impact.com, Klaviyo, Okendo, Smartrr, Pipe17, Reveal, Google Tag Manager | 5 years or as long as the account is active |
Our Website employs various tools to enhance your experience:
Cookies are small files sent to your computer that remember your preferences and visits to our Website. You can manage or delete cookies through our cookie banner, browser settings, or mobile device settings. However, disabling cookies may affect the functionality of our Website.
Tiny images known as web beacons help us track which parts of our Website you visit.
Pixel tags track your activity on our Website, including the links you click.
We also utilize Google Analytics to understand user interactions without revealing personal identities. To learn more about Google Analytics or opt-out, visit here and here. We may incorporate additional tools in the future to enhance our website analytics.
Our Website features a chat tool that allows you to interact with automated helpers or real representatives. We may retain chat conversations for record-keeping purposes. Your usage of the chat implies consent to recording.
While some web browsers offer a "Do Not Track" feature, our Website does not alter its behavior based on this signal. Future changes may be implemented if a standard approach is established.
By providing us with your personal information, you grant us permission to use and share it as outlined in this Privacy Policy.
Our Website is intended for users aged 18 and older. We do not knowingly collect information from individuals under 13. Using our Website from outside the U.S. implies consent for data transfer across borders.
When you opt-in for marketing texts, you agree to receive promotional messages. The frequency of these messages varies, and you can opt-out anytime. Standard messaging rates may apply; check with your phone provider.
You have rights concerning your personal information:
To exercise these rights or learn more, for our Data Subject Request form or contact us at contact@myserenitykids.com.
We will not discriminate against you for exercising your privacy rights.
This Privacy Policy is governed by and construed in accordance with the laws of [Your Jurisdiction]. By using our Website, you consent to the exclusive jurisdiction of the state and federal courts located in [Your Jurisdiction] for any disputes arising from this Privacy Policy.
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:
Serenity Kids
7421 Burnet Rd Austin Texas US 78757